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Conversation & Lead Intelligence

Browse example chats by term — Lead and Outbound intelligence

Instagram DM·Clinic front desk
Zara (Agent)10:16 AM

Hi, can you share your preferred date and location so I can suggest options?

Priya11:14 AM

Tomorrow evening, Dubai Marina.

Zara (Agent)11:16 AM

Perfect. Budget range so I shortlist the right options?

Priya12:14 PM

Around 6k per month.

Zara (Agent)12:16 PM

Got it. I can share 3 options and book a viewing. Should I send now?

Priya13:14 PM

Yes please.

Conversation details

LeadCGS-01Success
Instagram DM

Term

Commitment Gradient Score (CGS)

Tracks how a lead progresses from curiosity to concrete buying intent through micro-commitment signals in conversation.

Target persona

Clinic front desk

Goal

book an appointment

Term focus

Lead shares specifics and accepts next step; CGS rising

Outcome

soft_yes

Lead shares specifics and accepts next step; CGS rising